Privacy Policy

Last Updated: January 1, 2025

This Privacy Policy describes how TelesphorosGame ("we," "us," or "our") collects, uses, and protects your personal information when you use our Base Commander game and visit our website at telesphorosgame.com.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Name and email address when you contact us
  • IP address and device information
  • Browser type and version
  • Operating system information
  • Game progress and statistics
  • Communication preferences

1.2 Automatically Collected Information

We automatically collect certain information when you use our services:

  • Usage data and gameplay statistics
  • Device identifiers and technical specifications
  • Log files and crash reports
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

  • Provide and maintain the Base Commander game
  • Process your requests and provide customer support
  • Improve our games and services
  • Send you important updates and notifications
  • Analyze usage patterns and game performance
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how you use our services
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant content

You can manage cookie preferences through your browser settings or our cookie consent banner.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in these situations:

  • With service providers who help us operate our business
  • When required by law or legal process
  • To protect our rights and prevent fraud
  • In connection with a business transfer or merger
  • With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information
  • Secure data storage and backup systems
  • Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our products and services

Game data is typically retained for 3 years after your last activity. Contact information is kept for 5 years unless you request deletion.

7. Your Rights

Depending on your location, you may have these rights regarding your personal information:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent

To exercise these rights, contact us at support@telesphorosgame.com.

8. Children's Privacy

Base Commander is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided personal information, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.

11. Analytics Services

We use analytics services to understand how our game is used:

  • Google Analytics for website traffic analysis
  • Game analytics platforms for gameplay insights
  • Performance monitoring tools

These services may collect and process data according to their own privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices in our game

13. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us:

14. Legal Basis for Processing

We process your personal information based on:

  • Your consent for marketing communications
  • Contract performance for game services
  • Legitimate interests for analytics and improvements
  • Legal compliance for regulatory requirements

15. Data Protection Officer

For data protection matters, you can contact our Data Protection Officer at support@telesphorosgame.com.

This policy is effective as of January 1, 2025, and governs your use of our services from that date forward.